Privacy Policy
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Lyra Care Pty Ltd (ABN 13 700 377 680) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information we collect
We collect personal information you provide directly, such as your name, contact details, NDIS plan details, and information relevant to the supports you're enquiring about or receiving.
How we use your information
We use your information to respond to enquiries and referrals, deliver and coordinate supports, meet our obligations to the NDIS Quality and Safeguards Commission, and improve our services.
How we store and protect information
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, and retain it only for as long as necessary for the purposes it was collected.
Access and correction
You can request access to, or correction of, your personal information at any time by contacting us at info@lyracare.com.au.
Contact us about privacy
If you have questions or concerns about how we handle your personal information, contact us at info@lyracare.com.au or 0415 555 757.